Job Title: Multi-Skilled Tech I
Department: Facilities
Supervisor Title: Area Facilities Manager
JOB SUMMARY:
This position is responsible for the repair or replacement of a wide variety of specialized equipment in an assigned group of 7-Eleven (family of brands) stores within a geographic area. Service calls are initiated from the store via 7Help work orders to the appropriate technician. Position reports to the Area Facilities Manager.
KEY DUTIES AND RESPONSIBILITIES:
- Job responsibilities and qualifications may be superseded by local, state, or federal regulations
- Responds to work orders for a wide variety of in-store equipment which include, but may not be limited to Minor repairs of HVAC, Minor Repairs to Refrigeration, hot beverage equipment (ex. Coffee, Cappuccino), cold beverage equipment (ex. tea, Fountain, FBD, FCB, Creamer Machine), Fountain/Backroom ice makers, Hot food equipment (ex. fryers, griddles tortilla presses, ovens, roller grills, Warmers), Fuel Dispensers (ex. printers, displays card readers, hanging hardware) etc.
- Responds to work orders related to plumbing, electrical, and general maintenance issues
- Responsible for ordering and managing of parts inventory for the truck
- Responsible for replacing ‘plug and play’ equipment as needed
- Assist, as needed, with the training of other level 1 technicians
- Schedules and prioritizes duties and work assignments on a daily basis
- Responsible for ordering and managing of parts inventory on the truck
- Completes required reports and paperwork daily to account for the time and use of parts and materials
- Observes and inspects equipment to determine if servicing or further action is required
- Completes basic maintenance tasks on structures and other equipment
- Reads, interprets, and follows procedures described in service manuals per manufacturer guidelines
- Completes other duties, including special projects, as assigned by management
EDUCATION AND EXPERIENCE:
EDUCATION: High School/GED
YEARS OF RELEVANT WORK EXPERIENCE: 1+ years
YEARS OF MANAGEMENT EXPERIENCE: NA
CERTIFICATIONS / LICENSES: NA
SPECIFIC KNOWLEDGE AND SKILLS:
- Show Leadership
- Peer-to-Peer Tech Support
- Effective communication
- Projects/Stretch assignments
- Facility location ownership
- Time Management